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November 7 Agent Updates

 In Agent Updates, Uncategorized

Below are a couple of quick and important updates for you from AgencyRM (VibrantUSA FMO Channel). Should you have any questions, please don’t hesitate to ask. We are here to help!

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Enrollment Confirmations

Yesterday we were able to enhance our enrollment confirmation email even by adding a list of all enrollments we’ve processed for you over the prior 90 days. It would be a good idea to periodically compare the enrollments we’re showing you versus what your records indicate we should have records of.


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Faxes

Many issues were reporting with our fax line over the past two weeks. Our vendors have notified us that they believe the issues have been resolved. Should any other issues arise when faxing 855-256-7165, please let us know right away.


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Technology Steering Committee

While you all continue to work with your customers throughout the remainder of AEP, we are currently identifying opportunities to allow you to become even more connected with your customers. If you are interested in joining our technology steering committee, please let us know!


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