Health Alliance: Displaying the Non-Discrimination Notice (NDN)
A New Requirement
Please see this note from Health Alliance:
As a best practice, please print out and display our Non-Discrimination Notice (NDN)in offices or rooms where our Medicare Advantage plans are presented.
Although NDNs are included in the last few pages in our Medicare Sales Kits and sales presentations, we are requiring that the NDN be openly visible while discussing our Medicare Advantage plans.
ACA Section 1557 Nondiscrimination Rulerequires that information telling consumers with disabilities and those with limited English proficiency about their right to receive communication assistance be posted. This information includes taglines in the top 15 languages spoken by individuals with limited English proficiency in states where the covered entity operates, advising consumers of the availability of free language assistance services. You can learn more in HHSs FAQ.